FAQ

When Will I Get My Order?

As soon as I receive payment I will do my best to post your picture within 3-4 working days.

Please allow up to 14 working days for delivery within the UK and 32 working days for elsewhere (they have been known to get caught in US customs!) - this is the timescale the carrier allows before declaring an item lost. If item is not received in this time please contact me.

Do You Ship Overseas?

Yes! If you are ordering overseas and have a short deadline please consider the above when ordering. Please contact me for information on express delivery overseas which will be on a quote by quote basis if this is something you are interested in.

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Please consult documentation in your home country to see if it applies to you.

Customs paperwork is completed by me with a true sales value and items will be correctly identified. 

Can I Return An Item?

If you have any issues please contact me before returning any items.

You can return the product within 14 days of delivery. The product must be in condition at which it was sold. You will be liable for the return postage unless the item was faulty. All items will be checked prior to any refund being awarded. If an item is faulty or arrived damaged we may request for photographic evidence of such and arrange for the item to be returned to us